Is Allow users to provide feedback legally binding?

Q: Is Allow users to provide feedback legally binding?

Allow users to provide feedback is guidance in Singapore. Voluntary guidance. Best practice, not obligation, until a contract or a regulator cites it. Organisations should provide channels for individuals to give feedback, query and, where possible, seek review of AI-augmented decisions.

ObligationGuidance

Allow users to provide feedback

Is this legally binding?

Guidance. Voluntary guidance. Best practice, not obligation, until a contract or a regulator cites it.

Organisations should provide channels for individuals to give feedback, query and, where possible, seek review of AI-augmented decisions.

From the source
“Allow users to provide feedback, if possible”
Summary of the Model AI Governance Framework (Compendium Vol 2), p.4

pdpc.gov.sg Show it on the map

What this connects to

2 relations. Official relations are the ones the source documents state; anything marked GAGE analysis is our reading, not an agency's.

Part of1

SectionArea 4: Stakeholder Interaction and CommunicationGuidance

Cited by1

ObligationSelf-assess stakeholder communication practicesGuidanceGAGE analysis, not official
Self-assessment of the corresponding Model Framework practice

Verified against the official source on 2026-08-17. GAGE is not affiliated with or endorsed by any agency named here, and nothing on this page is legal advice. How this is built and checked.