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AI transparency policy

We teach professionals to demand disclosure from the AI systems they use, so here is ours: where AI appears in GAGE, what it decides, what it never decides, and how you challenge it.

Where you are talking to AI

The professor (the tutor available on every topic) is an AI system. It is labeled as such wherever it appears, and it is never presented as a human.

Scenario responses, exam responses, and capstone submissions are graded by an AI evaluator against a published rubric.

The credential Q&A, which lets an employer ask questions about a credential, is an AI system answering strictly from the topics that learner actually passed.

Everything else on this site, including every lesson, was written and reviewed under human editorial control before publication.

What AI decides, and what it never decides

AI assigns a score to written work against a rubric. That score is bounded by the server, not by the model: a score can never exceed the maximum, go below zero, or be set by anything a learner writes in their answer.

Multiple-choice mastery questions are never graded by AI. They are checked against a stored answer key on the server.

AI does not decide whether you receive a credential. A credential is issued by a fixed rule: pass every core topic and pass the program mastery exam. There is no discretionary judgment in that step.

AI does not set prices, approve refunds, or decide who is admitted.

Your right to challenge an AI grade

If an AI evaluator scores your work and you believe the score is wrong, you can ask for a human review by writing to support@gage.academy with the topic and the date. A person will read your submission and the rubric, and the score will be corrected if the review supports it.

You may also simply reattempt the assessment. Attempts are not limited, and your best score stands.

Because a credential can affect professional opportunities, we treat a disputed grade as something you are entitled to have a human look at, not as a decision to defend.

What is sent to AI providers

When you use the professor, your question and the relevant part of that lesson are sent to an AI provider to produce the answer. When you submit work for grading, your submission and the rubric are sent to be scored. When you use the credential Q&A, the question and a summary of passed topics are sent.

Every one of those requests is wrapped so that text you write is handled as data to be answered or graded, never as instructions to the system.

Your name, email, and payment details are never sent to an AI provider.

The AI providers GAGE uses are named in our privacy policy, along with what each one receives.

Accuracy, and what to do when AI is wrong

AI output can be wrong. The professor can misstate a fact, and a grader can misjudge an answer. Treat AI explanations as teaching, not as legal or professional advice, and verify anything you intend to rely on against the primary sources cited in the lesson.

Every topic carries a report button. A reported problem reaches a human, and corrections are made to the content itself, not just to your conversation.

How we hold ourselves to this

GAGE teaches the EU AI Act's transparency duties, so we apply them to ourselves: you are told when you are interacting with an AI system, and you are told what that system decides.

If any statement on this page stops being true of the shipped product, the page changes in the same release. A policy that describes a product we do not run is worse than no policy.

See also our privacy policy, terms of service, and the GAGE standard. Questions about this policy: support@gage.academy.