Is Veritas use case: customer marketing legally binding?

Q: Is Veritas use case: customer marketing legally binding?

Veritas use case: customer marketing is guidance in Singapore. Voluntary guidance. Best practice, not obligation, until a contract or a regulator cites it. Banking use case used for the fairness methodology in Phase 1 (HSBC, IAG Firemark Labs, Gradient Institute), and for the ethics & accountability (Phase 2) and transparency (Phase 2) methodologies.

ConceptGuidance

Veritas use case: customer marketing

Is this legally binding?

Guidance. Voluntary guidance. Best practice, not obligation, until a contract or a regulator cites it.

Banking use case used for the fairness methodology in Phase 1 (HSBC, IAG Firemark Labs, Gradient Institute), and for the ethics & accountability (Phase 2) and transparency (Phase 2) methodologies.

mas.gov.sgMAS Veritas page: Phase 1/Phase 2 core teamsShow it on the map

What this connects to

1 relations. Official relations are the ones the source documents state; anything marked GAGE analysis is our reading, not an agency's.

Cites1

SectionVeritas Phase 1: fairness assessment methodology (concluded 6 Jan 2021)Guidance
Phase 1 fairness methodology use case

Verified against the official source on 2026-08-17. GAGE is not affiliated with or endorsed by any agency named here, and nothing on this page is legal advice. How this is built and checked.