Agent (agentic AI)
AI that carries a multi-step task to completion (for example, drafting a reply, retrieving an order status, updating a record, and escalating hard cases) rather than answering a single prompt; for an owner-operator, the closest thing to added help without payroll, safe only when its scope is bounded and a human handles escalations and irreversible actions.
Defined in 2 GAGE programs, which carry 2 distinct definitions of it. The wording above is taught in Business AI Transformation.
How each discipline defines it
The same term does different work depending on who is using it. These are the definitions as each program teaches them, unedited.
AI that carries a multi-step task to completion (for example, drafting a reply, retrieving an order status, updating a record, and escalating hard cases) rather than answering a single prompt; for an owner-operator, the closest thing to added help without payroll, safe only when its scope is bounded and a human handles escalations and irreversible actions.
Software that can plan, use tools, and take multi-step actions toward a goal with limited human involvement at each step, as distinguished from a chatbot (produces outputs only) or a fixed workflow (follows a predetermined script). Introduced in full in (see Topic 0.2).
Where it is taught
The exact lessons this term appears in. The first 7 topics of every program are free with a free account.
- Why Agentic Breaks Generative Governance · Taking the Controls, Agentic AI Governance: Applied Mastery
- The Owner-Operator Transformation · Lab: Small Business and Owner Operator AI, Business AI Transformation
Terms it appears with
Not an alphabetical neighbourhood: these are the terms taught in the same lessons, ranked by how often they appear together.