Agent (agentic AI)
AI that carries a multi-step task to completion (for example, drafting a reply, retrieving an order status, updating a record, and escalating hard cases) rather than answering a single prompt; for an owner-operator, the closest thing to added help without payroll, safe only when its scope is bounded and a human handles escalations and irreversible actions.
Defined in 2 GAGE programs, which carry 2 distinct definitions of it. The wording above is taught in Certified AI Transformation Professional (CATP).
How each discipline defines it
The same term does different work depending on who is using it. These are the definitions as each program teaches them, unedited.
AI that carries a multi-step task to completion (for example, drafting a reply, retrieving an order status, updating a record, and escalating hard cases) rather than answering a single prompt; for an owner-operator, the closest thing to added help without payroll, safe only when its scope is bounded and a human handles escalations and irreversible actions.
Software that can plan, use tools, and take multi-step actions toward a goal with limited human involvement at each step, as distinguished from a chatbot (produces outputs only) or a fixed workflow (follows a predetermined script). Introduced in full in (see Topic 0.2).
Where it is taught
The exact lessons this term appears in. The first module of every program is free with a free account.
- Why Agentic Breaks Generative Governance · Taking the Controls, Certified Agentic AI Governance Professional (CAAGP)
- The Owner-Operator Transformation · Lab: Small Business and Owner Operator AI, Certified AI Transformation Professional (CATP)
Where it shows up at work
A definition is where Agent (agentic AI) starts. The lessons above teach it inside the competencies below, which are what job descriptions ask for and what the GAGE credential records. Every link here is drawn from the same careers map that builds a role's readiness check.
Governs AI agents that take actions: tool access, least privilege, interruptibility, cascading actions and accountability for what an agent did.
One lesson on this page teach it as a primary outcome.
Roles that hire for it
Each role page shows the full competency set, what the seat decides, and a readiness check against your own evidence.
- Chief Information Security Officer, AI security focusneeds it at depth
- AI Security Architectneeds it at depth · 8 open postings this week
- Chief Technology Officer, AI engineering editionneeds working knowledge
- VP of AI Governance and Ethicsneeds working knowledge
- Agentic AI Engineer, orchestration editionneeds working knowledge
- AI Governance Engineerneeds working knowledge · 7 open postings this week
How job descriptions say it
Postings rarely use the textbook word. These are the phrases the careers map reads as asking for the competencies above.
Where the frameworks place it: IMDA Model AI Governance Framework for Agentic AI; NIST AI RMF.
One interview question about it
An agent can send emails and update records. What may it touch, what needs a human, and how do you prove afterwards what it did?
Asked of candidates for agentic ai controls and authorization boundaries. Answering it in your own words is exactly how a GAGE topic is passed, and the credential records the pass where an employer can check it.
Terms it appears with
Not an alphabetical neighbourhood: these are the terms taught in the same lessons, ranked by how often they appear together.