Holding statement
A short, honest stakeholder message with exactly three parts (what we know, confirmed; what we are doing; when we will update) and five forbidden additions (no speculation on cause, no blame, no promised fix time, no minimizing, no false closure before recovery is formally complete). It buys the trust to keep working with honesty about the partial story.
Defined in 2 GAGE programs, which carry 2 distinct definitions of it. The wording above is taught in Certified AI Governance Professional (CAIGP).
How each discipline defines it
The same term does different work depending on who is using it. These are the definitions as each program teaches them, unedited.
A short, honest stakeholder message with exactly three parts (what we know, confirmed; what we are doing; when we will update) and five forbidden additions (no speculation on cause, no blame, no promised fix time, no minimizing, no false closure before recovery is formally complete). It buys the trust to keep working with honesty about the partial story.
A crisis communications tool that states what is currently known, what is not yet known, and when the next update will arrive. Distinguished from a stall tactic by its commitment to a specific follow-up time.
Where it is taught
The exact lessons this term appears in. The first module of every program is free with a free account.
- The 2 a.m. incident: your system fails live, stakeholders are calling, run the response · Shipping AI and Surviving the Incident, Certified AI Governance Professional (CAIGP)
- The Crisis Simulation with Real-Time Media Pressure · Crisis Management and Controversy Navigation, The AI Lobbyist: Certified AI Policy Strategist
Terms it appears with
Not an alphabetical neighbourhood: these are the terms taught in the same lessons, ranked by how often they appear together.