Incident response
The rehearsed set of roles, decisions, and steps an organization runs when a live system starts causing harm. It is picked up on purpose at a defined moment (the declaration), not fallen into as a scramble, and its purpose is to override the wrong instincts humans default to under pressure.
Defined in 2 GAGE programs, which carry 3 distinct definitions of it. The wording above is taught in AI Governance: Applied Mastery.
How each discipline defines it
The same term does different work depending on who is using it. These are the definitions as each program teaches them, unedited.
The rehearsed set of roles, decisions, and steps an organization runs when a live system starts causing harm. It is picked up on purpose at a defined moment (the declaration), not fallen into as a scramble, and its purpose is to override the wrong instincts humans default to under pressure.
The pre-agreed plan for a serious failure: who is called, who can pause or roll back the system, and what gets communicated to whom, how fast. Written before the incident, because the incident is the worst time to design it.
The pre-built process (detect, triage, contain, investigate, remediate, report and log) that turns an AI failure into a contained, corrected, and documented event rather than a discovery-day surprise.
Where it is taught
The exact lessons this term appears in. The first 7 topics of every program are free with a free account.
- The 2 a.m. incident: your system fails live, stakeholders are calling, run the response · Shipping AI and Surviving the Incident, AI Governance: Applied Mastery
- Capstone Phase 4 - The Blueprint and the Mandate · Capstone: Your Transformation Blueprint, Business AI Transformation
- Building the Audit-Ready AI Program · Lab: Regulated Industries, Business AI Transformation
Terms it appears with
Not an alphabetical neighbourhood: these are the terms taught in the same lessons, ranked by how often they appear together.