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Claude for Work, Team and Enterprise

The commercial terms state flatly that Anthropic may not train models on customer content from the services. Inputs and outputs are deleted from the back end within 30 days, with two year and seven year carve outs for flagged material. The DPA with standard contractual clauses is incorporated automatically. Memory is off by default and an owner must enable it.

The verdict

Verified

The document exists. The ledger fetched it at its publisher and quotes it.

Key facts

What the sources say

Record ID
AVD-2026-0006
Kind
Business tier
Jurisdiction
United States
Last verified
Added
  • The commercial terms state that Anthropic may not train models on customer content from the services.
  • Anthropic deletes inputs and outputs on its back end within 30 days of receipt or generation for commercial products.
  • Flagged content carries two year retention of inputs and outputs and seven year retention of trust and safety classification scores.
  • The DPA with standard contractual clauses is automatically incorporated into the commercial terms of service.

Dimension by dimension

10 dimensions, each one stated, silent or open

Used for training by default, Retention period, Deletion on request, Storage region and residency, Subprocessor list published, Human review of content, Opt out available, DPA available, Persistent memory across sessions, Last change to the terms. Stated means the document you can open below says it; silent means the ledger read the document and it does not.

Used for training by defaultStated
No. The commercial terms say Anthropic may not train models on customer content from the services, and the privacy centre repeats it for the commercial products.Anthropic commercial terms of service, primary source, 17 June 2025.
Retention periodStated
Conversations persist while the organisation keeps them, and inputs and outputs are deleted from the back end within 30 days of receipt or generation.Anthropic privacy centre, how long do you store my organisation's data, primary source, 1 July 2026.
Deletion on requestStated
Admins and users delete chats from the dashboard and they leave the history immediately, with the 30 day back end window behind them.Anthropic privacy centre, how long do you store my organisation's data, primary source, 1 July 2026.
Storage region and residencySilent
No residency commitment is printed for Team or Enterprise. The documented geography controls belong to the API workspace, not to Claude for Work.Anthropic privacy centre, the data processing addendum, primary source, 16 March 2026.
Subprocessor list publishedSilent
A list is referenced but could not be read. The trust centre page returned only its heading and the legal path returns a not found response.Anthropic trust centre, subprocessors, primary source, 15 September 2026.
Human review of contentStated
No general human review of business content is stated. Feedback the customer explicitly reports may be reviewed and used for training.Anthropic privacy centre, is my data used for model training, primary source, 15 September 2026.
Opt out availableStated
The posture is opt in rather than opt out. Training happens only where the customer reports feedback or otherwise chooses to allow it.Anthropic privacy centre, is my data used for model training, primary source, 15 September 2026.
DPA availableStated
Yes. The DPA with standard contractual clauses is automatically incorporated into the commercial terms of service.Anthropic privacy centre, the data processing addendum, primary source, 16 March 2026.
Persistent memory across sessionsStated
Off by default on Team and Enterprise. An owner has to turn it on for the organisation.Claude support, how Claude's memory works, primary source, 15 September 2026.
Last change to the termsStated
The commercial terms print Effective 17 June 2025, the organisation retention article prints Last Updated 1 July 2026, and the DPA article prints 16 March 2026.Anthropic commercial terms of service, primary source, 17 June 2025.

Figures

Every number, with who measured it and when

  1. 30 days

    Back end deletion of commercial inputs and outputs

    Anthropic privacy centre, how long do you store my organisation's data, primary source, as of .

  2. 2 years

    Retention of flagged inputs and outputs

    Anthropic privacy centre, how long do you store my organisation's data, primary source, as of .

  3. 7 years

    Retention of trust and safety classification scores

    Anthropic privacy centre, how long do you store my organisation's data, primary source, as of .

What it changes

For a buyer or a workplace AI policy

The no training line here is unusually strong because it sits in the contract rather than in a help article, which matters when your auditor asks what is enforceable. Two gaps belong in the same note. There is no residency commitment for this tier, so a data location requirement is not met by buying it, and the subprocessor list could not be read at the publisher on the day of checking, which is a due diligence item rather than a defect.

Sources

What this record was verified against

  1. Anthropic commercial terms of servicePrimary · 17 June 2025
  2. Anthropic privacy centre, how long do you store my organisation's dataPrimary · 1 July 2026
  3. Anthropic privacy centre, is my data used for model trainingPrimary · 15 September 2026
  4. Anthropic privacy centre, the data processing addendumPrimary · 16 March 2026
  5. Anthropic trust centre, subprocessorsPrimary · 15 September 2026
  6. Claude support, how Claude's memory worksPrimary · 15 September 2026

Related

Records that sit beside this one

Cite this record

Free to reuse under CC BY 4.0, with attribution. The record ID AVD-2026-0006 is permanent and is never reused.

In a sentence
According to the GAGE AI Vendor Data Ledger (as of 15 September 2026), claude for work, team and enterprise.
APA
GAGE (Global Academy of Generative-AI Education). (2026). Claude for Work, Team and Enterprise. AI Vendor Data Ledger. Retrieved 15 September 2026, from https://www.gage.academy/tools/ai-vendor-data-ledger/records/AVD-2026-0006-anthropic-claude-for-work
MLA
"Claude for Work, Team and Enterprise." AI Vendor Data Ledger, GAGE (Global Academy of Generative-AI Education), 15 September 2026, https://www.gage.academy/tools/ai-vendor-data-ledger/records/AVD-2026-0006-anthropic-claude-for-work.
Chicago
GAGE (Global Academy of Generative-AI Education). "Claude for Work, Team and Enterprise." AI Vendor Data Ledger. Last modified 15 September 2026. https://www.gage.academy/tools/ai-vendor-data-ledger/records/AVD-2026-0006-anthropic-claude-for-work.
Permalink
https://www.gage.academy/tools/ai-vendor-data-ledger/records/AVD-2026-0006-anthropic-claude-for-work

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