Area 4: Stakeholder Interaction and Communication
Is this legally binding?
Guidance. Voluntary guidance. Best practice, not obligation, until a contract or a regulator cites it.
Fourth area: strategies for communicating with stakeholders affected by AI-augmented decisions, making AI use and policies known, providing appropriate explanations, enabling feedback, and managing expectations honestly.
What this connects to
14 relations. Official relations are the ones the source documents state; anything marked GAGE analysis is our reading, not an agency's.
Part of2
- InstrumentModel AI Governance Framework, 2nd Edition (2020)Guidance
- SectionGuiding principles of the Model FrameworkGuidanceGAGE analysis, not official
Each area translates the two guiding principles into practice
Contains6
- ObligationMake AI policies known to usersGuidance
- ObligationAdopt a policy on explaining AI decisionsGuidance
- ObligationMake communications easy to understandGuidance
- ObligationAllow users to provide feedbackGuidance
- ObligationConsider offering opt-out where feasibleGuidance
- ObligationContinuously review communication effectivenessGuidance
Cited by1
- SectionDimension 4: Enable end-user responsibilityGuidanceGAGE analysis, not official
End-user information duties extend MGF stakeholder communication practices to agents
Maps across to3
- External frameworkClause 7: SupportStandardGAGE analysis, not official
Stakeholder communication aligns with AIMS communication and documented-information support
- External frameworkFunction: GOVERNGuidanceGAGE analysis, not official
Stakeholder communication policies sit within GOVERN culture and accountability
- External frameworkArticle 26: Obligations of deployersBindingGAGE analysis, not official
Stakeholder communication anticipates deployer information and transparency duties
Mapped across from2
- SectionISAGO Section 5: Stakeholder interaction and communicationGuidance
ISAGO section mirrors the corresponding Model Framework area
- SectionComponent: Stakeholder interaction and communicationGuidanceGAGE analysis, not official
ASEAN Guide adapted MGF 2.0's stakeholder interaction component
Learn this properly
This page tells you what Area 4: Stakeholder Interaction and Communication is and whether it binds you. The AI Governance program teaches the whole discipline, with dedicated coverage of the Singapore governance stack and the MAS regime, and every topic is passed by explaining it back in your own words, graded against the source.
See the AI Governance programVerified against the official source on 2026-08-17. GAGE is not affiliated with or endorsed by any agency named here, and nothing on this page is legal advice. How this is built and checked.
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